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Curbside Pickup
By Phone (585) 889-2200 and Online Request (see form below) Monday - Wednesday 10am - 6pm Thursday - Saturday 10am - 2pm |
 585-889-2200
3333 Chili Ave, 14624 |
The safety and welfare of our patrons and staff is our highest priority, therefore library services will be reintroduced in phases. The Library building is open, but we will continue to offer curbside service.
How does curbside pickup work?
Making a Request
You can request Chili Public Library materials by phone (585-889-2200) or online by completing the form below.
Phone requests are limited to three items; online requests are limited to ten items. Online requests will be answered within 24-48 hours on a first-come, first-served basis.
Before you call the library, please check the MCLS catalog to see if the items you are interested in are available at the Chili Library. Items available are limited to what is currently on our shelves. There is no delivery between libraries at this time.
You can request Chili Public Library materials by phone (585-889-2200) or online by completing the form below.
Phone requests are limited to three items; online requests are limited to ten items. Online requests will be answered within 24-48 hours on a first-come, first-served basis.
Before you call the library, please check the MCLS catalog to see if the items you are interested in are available at the Chili Library. Items available are limited to what is currently on our shelves. There is no delivery between libraries at this time.
Scheduling a Pickup
When you request materials by phone we will schedule a time for you to pick them up, on the current or next business day. For online requests you will receive a response within 24 – 48 hours. You will be contacted to confirm your items are available and to schedule a pickup time.
Pickups will be scheduled every 15 minutes, from 10:15 am until 5:45 pm, Monday through Wednesday, and 10:15 am until 1:45 pm, Thursday - Saturday. Patrons are asked to arrive promptly at their scheduled time to help maintain proper social distancing.
When you request materials by phone we will schedule a time for you to pick them up, on the current or next business day. For online requests you will receive a response within 24 – 48 hours. You will be contacted to confirm your items are available and to schedule a pickup time.
Pickups will be scheduled every 15 minutes, from 10:15 am until 5:45 pm, Monday through Wednesday, and 10:15 am until 1:45 pm, Thursday - Saturday. Patrons are asked to arrive promptly at their scheduled time to help maintain proper social distancing.
Picking Up Items
When arriving, patrons can park in one of two parking spots designated for curbside parking. Please call the Library's 889-2200 to let A library staff person will be in the front lobby watching for vehicles. When the staff approaches the vehicle, patrons show their library card (preferred) or driver’s license up against the closed car window. The Library asks that patrons remain in their car and roll the rear window down or pop the trunk. The staff person will place the items in the vehicle. Library staff will be sanitizing all contact surfaces between scheduled pickups.
The library book drop is open and the current due date for library materials is June 29, 2020. All items returned to the library are quarantined for 72 hours prior to being checked back in to the library. Unfortunately, the Chili Public Library cannot accept donations at this time.
When arriving, patrons can park in one of two parking spots designated for curbside parking. Please call the Library's 889-2200 to let A library staff person will be in the front lobby watching for vehicles. When the staff approaches the vehicle, patrons show their library card (preferred) or driver’s license up against the closed car window. The Library asks that patrons remain in their car and roll the rear window down or pop the trunk. The staff person will place the items in the vehicle. Library staff will be sanitizing all contact surfaces between scheduled pickups.
The library book drop is open and the current due date for library materials is June 29, 2020. All items returned to the library are quarantined for 72 hours prior to being checked back in to the library. Unfortunately, the Chili Public Library cannot accept donations at this time.