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Frequently Asked Questions
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585-889-2200
3237 Chili Ave, 14624 |
FINE FREE FOR CHILDREN'S AND TEEN MATERIALS
As of July 1 2023
What materials will not accrue overdue fines?
All items in CPL children’s and teen collections, including special collections such as Homeschooling, Launchpads, Parenting, Playaways, Steam-To-Go Kits, Story Spoons, and Video Games
What materials will accrue overdue fines?
All items in CPL’s adult and general interest collections, including Broadway Bags, Spark Lab Spark Kits, and DVDs, will continue to accrue overdue fines.
*Items from other Monroe County Library System (MCLS) libraries that charge overdue fines on children’s, teen, and adult materials will still accrue overdue fines.
Because patrons receive the first available copy of an item to fill their hold request, they might receive an item from an MCLS library that charges overdue fines.
Currently libraries that do not charge overdue fines on children and teen materials are, Chili Public Library, Rochester Public Library and Branches, Gates Public Library, Fairport Public Library, Hamlin Library, Henrietta Public Library, Irondequoit Public Library, Parma Public Library, Penfield Public Library, Pittsford Community Library, Rush and Webster Public Library.
Will patrons be billed for children and teen materials that are not returned?
Yes, children’s and teen items must be returned for patrons not be charged for their replacement. They will be billed replacement costs and $5 processing fee for overdue items that are not returned after 42 days.
What materials will not accrue overdue fines?
All items in CPL children’s and teen collections, including special collections such as Homeschooling, Launchpads, Parenting, Playaways, Steam-To-Go Kits, Story Spoons, and Video Games
What materials will accrue overdue fines?
All items in CPL’s adult and general interest collections, including Broadway Bags, Spark Lab Spark Kits, and DVDs, will continue to accrue overdue fines.
*Items from other Monroe County Library System (MCLS) libraries that charge overdue fines on children’s, teen, and adult materials will still accrue overdue fines.
Because patrons receive the first available copy of an item to fill their hold request, they might receive an item from an MCLS library that charges overdue fines.
Currently libraries that do not charge overdue fines on children and teen materials are, Chili Public Library, Rochester Public Library and Branches, Gates Public Library, Fairport Public Library, Hamlin Library, Henrietta Public Library, Irondequoit Public Library, Parma Public Library, Penfield Public Library, Pittsford Community Library, Rush and Webster Public Library.
Will patrons be billed for children and teen materials that are not returned?
Yes, children’s and teen items must be returned for patrons not be charged for their replacement. They will be billed replacement costs and $5 processing fee for overdue items that are not returned after 42 days.
General |
Does the library have a public photocopy machine?
Yes, the Chili Library has a black and white photocopy machine and the cost per page is $.20.
Does the library have a fax machine for public use?
Yes. The charge is $1.00 per page. There is no additional charge if you use a cover page.
Yes, the Chili Library has a black and white photocopy machine and the cost per page is $.20.
Does the library have a fax machine for public use?
Yes. The charge is $1.00 per page. There is no additional charge if you use a cover page.
Using the Library |
How do I get a library card?
The Chili Public Library requires a picture ID with your current address (i.e., driver's license, passport, work ID) If your ID does not have a current address, the library accepts a checkbook, piece of mail (utility bill), or pay stub with your address in addition to your picture ID.
How do I get my child a library card?
For a child to receive a library card, their parent or legal guardian must fill out an application in our presence. There is no age limit for a library card.
How long can I keep the items I check out?
DVDs and Quick Read Books have a one-week loan period. Quick Loan DVDs have a two-day loan period and all other materials have a three-week loan period. All items may be renewed except: DVDs marked NEW, Quick Loan DVDs, items on hold for another patron, and Quick Reads.
How much are the fines?
Fines are $.35 per item per day that the library is open, with the exception of Quick Loan DVDs which have a late fee of $1.00 per day.
Is there a limit to the number of items I can check out?
Yes, there is a limit of seven DVDs per individual. All other items are unlimited.
May I return my items to any library?
Yes, items from the Chili Public Library may be returned to any Monroe County public library.
How can I renew materials or check my account?
Materials may be renewed by logging in with your library card here, or you may call (585) 428-4455.
To check your account online go to our website stated above and click on "Renew Your Books," or call the library at 889-2200 x2.
The Chili Public Library requires a picture ID with your current address (i.e., driver's license, passport, work ID) If your ID does not have a current address, the library accepts a checkbook, piece of mail (utility bill), or pay stub with your address in addition to your picture ID.
How do I get my child a library card?
For a child to receive a library card, their parent or legal guardian must fill out an application in our presence. There is no age limit for a library card.
How long can I keep the items I check out?
DVDs and Quick Read Books have a one-week loan period. Quick Loan DVDs have a two-day loan period and all other materials have a three-week loan period. All items may be renewed except: DVDs marked NEW, Quick Loan DVDs, items on hold for another patron, and Quick Reads.
How much are the fines?
Fines are $.35 per item per day that the library is open, with the exception of Quick Loan DVDs which have a late fee of $1.00 per day.
Is there a limit to the number of items I can check out?
Yes, there is a limit of seven DVDs per individual. All other items are unlimited.
May I return my items to any library?
Yes, items from the Chili Public Library may be returned to any Monroe County public library.
How can I renew materials or check my account?
Materials may be renewed by logging in with your library card here, or you may call (585) 428-4455.
To check your account online go to our website stated above and click on "Renew Your Books," or call the library at 889-2200 x2.
Computers |
Does the library have computers I can use?
The Chili Library has 20 computers for the public's use located throughout the library with Microsoft Office and Internet access. There are also five computers dedicated to the Monroe County Library System catalog.
How much does it cost to print?
Printing in black and white is $.20 per page and color printing is $1.00 per page.
Does the library provide free wireless Internet access?
Yes! You are invited to use library's Internet network using your own wireless-enabled laptop computer.
The Chili Library has 20 computers for the public's use located throughout the library with Microsoft Office and Internet access. There are also five computers dedicated to the Monroe County Library System catalog.
How much does it cost to print?
Printing in black and white is $.20 per page and color printing is $1.00 per page.
Does the library provide free wireless Internet access?
Yes! You are invited to use library's Internet network using your own wireless-enabled laptop computer.
Reference |
Can I search for a book online?
Yes, you may access the Monroe County Library System catalog through our website. The Catalog is available for your use to browse books, videos and DVDs, audio books and more.
Can I put a book on hold?
Yes, you may put a book on hold using one of three methods: online through the county website at http://catalogplus.libraryweb.org, in person at the library's Information Desk, or by phone at 889-2200 x3. A fee of $0.50 will be charged for each hold requested when the item is picked up.
Does the library have tax forms?
The library stocks some basic federal and state tax forms during tax season (January through April 15th). Forms may be downloaded from New York State and the Federal Government.
Yes, you may access the Monroe County Library System catalog through our website. The Catalog is available for your use to browse books, videos and DVDs, audio books and more.
Can I put a book on hold?
Yes, you may put a book on hold using one of three methods: online through the county website at http://catalogplus.libraryweb.org, in person at the library's Information Desk, or by phone at 889-2200 x3. A fee of $0.50 will be charged for each hold requested when the item is picked up.
Does the library have tax forms?
The library stocks some basic federal and state tax forms during tax season (January through April 15th). Forms may be downloaded from New York State and the Federal Government.
Miscellaneous
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Are you accepting volunteers?
Though all our volunteer positions are presently filled, we appreciate your interest and invite you to come in and complete a volunteer application, available at the library, for us to keep on file should an opening occur.
How may I donate to the library?
You can learn more about supporting our library here. Donations may be made to the Chili Public Library Memorial Fund. Patrons who choose to make a donation in memory or in honor of a friend or loved one may send a check with an accompanying note stating the honoree's name. With the money the library may purchase a book and will insert a special bookplate acknowledging the donation. The library will notify the family about the donation. All donations made to the Chili Public Library are tax deductible. Gifts to the Memorial Fund will be acknowledged by the Director. Questions regarding donations to the library should be directed to Jeff Baker (585-889-2200) at [email protected].
Though all our volunteer positions are presently filled, we appreciate your interest and invite you to come in and complete a volunteer application, available at the library, for us to keep on file should an opening occur.
How may I donate to the library?
You can learn more about supporting our library here. Donations may be made to the Chili Public Library Memorial Fund. Patrons who choose to make a donation in memory or in honor of a friend or loved one may send a check with an accompanying note stating the honoree's name. With the money the library may purchase a book and will insert a special bookplate acknowledging the donation. The library will notify the family about the donation. All donations made to the Chili Public Library are tax deductible. Gifts to the Memorial Fund will be acknowledged by the Director. Questions regarding donations to the library should be directed to Jeff Baker (585-889-2200) at [email protected].